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"Mr. Jim Clark was my point of contact with Champion; he was courteous, professional and extremely helpful. It was a pleasure doing business with him. The members of all of the crews, water removal/drying, carpet layers and packers were courteous, professional, arrived on time, and completed work in a timely manner. In addition, they were friendly. We are very pleased with Champion's response and work and I will gladly recommend Champion to others. I will express my satisfaction with Champion to USAA." - Water Damage in Fayetteville, GA

"I have never been as impressed with a great group of young men. Very professional, efficient and knowledgeable of their line of work. Considering the age of my crew; they out-performed the middle and older aged men I have worked with in similar job requests. Thank you!!! Big kudos to Colby...loved this kid!!!" - Water Damage in Ellenwood, GA

"The crew was super courteous and professional. They also showed a level of compassion that was an unexpected surprise. They also took the extra step to explain every step." - Water Damage in Jonesboro, GA

"If I hadn't seen the damage beforehand, afterwards I wouldn't have know it had occurred. Great group of people both repairing and managing the crews." - Water Damage in Peachtree City, GA

“Champion has done a super job in getting the house squared away. All of their employees and subcontractors have been professional, courteous and helpful in answering our many questions and keeping us informed of schedules and other matters.” - Fire Damage in Peachtree City, GA

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Wednesday
Jan142009

Alphabet Soup

joel1When you open our web site you might notice at the bottom there is an "alphabet soup" of letters:  "SCRT", "RIA", "NAHB", "IICRC", "DKI", "Mohawk".  Other than "Mohawk", what does that jumble of letters stand for?  These are organizations that Champion has affiliations with that ultimately benefit you as our client.  Let's focus on just three of these, "SCRT", RIA", and "IICRC".

 The first two are industry trade associations that we belong to.  In addition to keeping us abreast of the latest information and techniques in the industry by means of technical bulletins, conventions, and networking with fellow members, we agree to adhere to the highest standards and code of ethics.  Click on the links below each logo and read those codes of ethics.  By the way "SCRT" is the association that my wife and I managed for five years.

The third set of letters, "IICRC" is not a trade association as is the misconception of even some of those in the industry.  This is an independent certification body that certifies technicians in various disciplines such as water damage, fire damage, carpet and upholstery cleaning, etc.  Champion is committed to having its technicians certified in these fields for your benefit.  (Incidently, just a side fact, when you go to their website, the pictures of most of the technicians are our employees.)

Admittedly, being a member of these associations or being a certified company is a not a guarantee that you are not dealing with a dishonest or uneducated company or technician.  But it certainly improves your chances.  Talk to our people.  Ask them questions.  I believe your will see that we take our "alphabet soup" seriously. 

Joel Reets - Owner and Founder

http://www.iicrc.org/

http://www.scrt.org/

http://www.restorationindustry.org/index.cfm

http://www.nahb.org/

http://www.disasterkleenup.com/

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