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"Mr. Jim Clark was my point of contact with Champion; he was courteous, professional and extremely helpful. It was a pleasure doing business with him. The members of all of the crews, water removal/drying, carpet layers and packers were courteous, professional, arrived on time, and completed work in a timely manner. In addition, they were friendly. We are very pleased with Champion's response and work and I will gladly recommend Champion to others. I will express my satisfaction with Champion to USAA." - Water Damage in Fayetteville, GA

"I have never been as impressed with a great group of young men. Very professional, efficient and knowledgeable of their line of work. Considering the age of my crew; they out-performed the middle and older aged men I have worked with in similar job requests. Thank you!!! Big kudos to Colby...loved this kid!!!" - Water Damage in Ellenwood, GA

"The crew was super courteous and professional. They also showed a level of compassion that was an unexpected surprise. They also took the extra step to explain every step." - Water Damage in Jonesboro, GA

"If I hadn't seen the damage beforehand, afterwards I wouldn't have know it had occurred. Great group of people both repairing and managing the crews." - Water Damage in Peachtree City, GA

“Champion has done a super job in getting the house squared away. All of their employees and subcontractors have been professional, courteous and helpful in answering our many questions and keeping us informed of schedules and other matters.” - Fire Damage in Peachtree City, GA

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FREQUENTLY ASKED QUESTIONS > FIRE DAMAGE QUESTIONS > What should I do if I have a fire damage at my home or business?

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DO:

  • Call for professional help as soon as possible. Corrosive byproducts can cause irreversible etching.
  • If the temperature is above 60 degrees, open windows to ventilate the home.
  • If you have to turn off your water, take steps to prevent your plumbing and/or heating supply pipes from freezing.
  • If the electricity is off, remove perishable foods from your refrigerator and freezer. The odor created by spoiled food is usually impossible to remove. Leave the doors propped open.
  • Discard any open food packages.
  • Keep a listing of anything you have discarded and receipts for any expenses you incur in protecting your property. Most likely, your insurance claim representative will ask for these items.
  • Vacuum loose dry soot smoke particles from carpets. Make sure the vacuum cleaner has a HEPA filter to prevent redistribution of fine soot. Avoid walking or tracking on carpet if possible.
  • Close doors on affected areas to localize smoke odors as much as possible.
  • Change the furnace or air conditioner filter if the blower is operating. Tape damp cheesecloth over air registers with masking tape to capture loose soot in the air.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.

DON’T:

  • Don’t touch anything with your bare hands. Oils from your hands can cause additional damage.
  • Don’t use any TV, stereo or electronic appliances until they have been checked by a technician.
  • Don’t use ceiling fixtures if the ceiling is wet.
  • Don’t attempt to clean carpets or upholstered furniture.
  • Don’t wipe or attempt to wash ceilings or other absorbent surfaces. Incorrect cleaning could compound the soot residue.
  • Don’t consume food items exposed to smoke or canned goods that have been subjected to excessive heat.
  • Don’t use upholstered furniture if possible.

Last updated on May 3, 2011 by Champion