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"Mr. Jim Clark was my point of contact with Champion; he was courteous, professional and extremely helpful. It was a pleasure doing business with him. The members of all of the crews, water removal/drying, carpet layers and packers were courteous, professional, arrived on time, and completed work in a timely manner. In addition, they were friendly. We are very pleased with Champion's response and work and I will gladly recommend Champion to others. I will express my satisfaction with Champion to USAA." - Water Damage in Fayetteville, GA

"I have never been as impressed with a great group of young men. Very professional, efficient and knowledgeable of their line of work. Considering the age of my crew; they out-performed the middle and older aged men I have worked with in similar job requests. Thank you!!! Big kudos to Colby...loved this kid!!!" - Water Damage in Ellenwood, GA

"The crew was super courteous and professional. They also showed a level of compassion that was an unexpected surprise. They also took the extra step to explain every step." - Water Damage in Jonesboro, GA

"If I hadn't seen the damage beforehand, afterwards I wouldn't have know it had occurred. Great group of people both repairing and managing the crews." - Water Damage in Peachtree City, GA

“Champion has done a super job in getting the house squared away. All of their employees and subcontractors have been professional, courteous and helpful in answering our many questions and keeping us informed of schedules and other matters.” - Fire Damage in Peachtree City, GA

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FREQUENTLY ASKED QUESTIONS > Water Damage Questions > What should I do if I have a water damage at my home or business?

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DO:

  • Have a professional plumbing contractor eliminate the water source.
  • Call a professional water damage restoration company immediately for help! Damage from water and bacteria growth can begin within just a few hours.
  • Remove as much water as possible from floors by mopping or blotting with clean white towels.
  • Turn off circuit breakers supplying electricity to wet areas if appropriate. Unplug and remove any small electrical devices located on wet carpet or other wet surfaces.
  • Remove wet area rugs or other floor coverings that are not attached. Do not remove wall-to-wall carpet.
  • Hang draperies and pin up furniture skirts to prevent contact with wet carpet.
  • Wipe furniture and prop up wet cushions for even drying.
  • Place aluminum foil under legs of wood furniture (especially antiques).
  • Remove small furniture items to prevent rust or stains and to expedite restoration.
  • Remove books, shoes, paper goods, fabrics, potted plants and other items that may stain the carpet (be sure to check under the beds and in closets).
  • Move photos, paintings, art and any high-value items to a safe, dry location.
  • Open drawers and closet and cabinet doors to speed the drying process.
  • Make plans for a restoration crew to move large furniture items onto dry carpet, linoleum, garage or storage area.

DON’T:

  • Don’t use your home vacuum because electrical shock may result as well as damage to the vacuum.
  • Don’t use TV’s or other appliances on wet carpet or floors.
  • Don’t place newspaper in the traffic areas because the ink transfers easily.
  • Don’t walk on wet carpet more than necessary in order to keep from spreading damage.
  • Don’t activate the HVAC system if it has been directly contacted by the water or it may spread contamination.
  • Don’t disturb visible mold.

Last updated on January 4, 2012 by Champion